At Luna Pret, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or purchase our premium women's clothing online.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you browse or place an order, we may collect:
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
- Payment Information (processed securely by trusted payment providers)
- IP Address
- Device Information
- Browser Information
- Shopping Preferences
How We Use Your Information
Your information helps us:
- Process and deliver your orders
- Provide customer support
- Improve our online shopping experience
- Send order confirmations and shipping updates
- Prevent fraudulent transactions
- Improve website performance
- Comply with legal obligations
We never sell or rent your personal information.
Cookies
Luna Pret uses cookies to improve your shopping experience by:
- Remembering your preferences
- Keeping products in your cart
- Analysing website traffic
- Improving website performance
You can disable cookies through your browser settings.
Third-Party Services
We may work with trusted partners including:
- Shopify
- Payment gateways
- Courier companies
- Marketing tools
- Analytics providers
These partners only receive information necessary to provide their services.
Data Security
We implement industry-standard security measures to protect your personal information against unauthorised access or misuse.
Your Rights
You may request to:
- Access your personal information
- Update incorrect information
- Delete your data (where legally permitted)
- Opt out of marketing communications
Contact Us
For privacy-related questions, contact:
Email: lunapret805@gmail.com
Phone: 03164728500