Shipping Policy

At Luna Pret, we aim to deliver premium women's clothing quickly and securely throughout Pakistan.

Processing Time

Orders are usually processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

Estimated delivery times:

  • Major Cities: 2–5 business days
  • Other Areas: 3–7 business days

Delivery times may vary due to weather, courier delays, or national holidays.

Shipping Charges

Shipping charges are displayed during checkout before payment.

Free shipping promotions may be offered from time to time.

Order Tracking

Once your order is shipped, you will receive tracking details via email or phone.

Incorrect Address

Customers are responsible for providing accurate shipping information.

Luna Pret is not responsible for delays caused by incorrect addresses.

Damaged Packages

If your parcel arrives damaged, please contact us within 24 hours of delivery with clear photos.

Contact

Email: lunapret805@gmail.com

Phone: 03164728500